B.E. Meyers & Co., Inc.
  • 11-Apr-2018 to 10-Jul-2018 (PST)
  • Business Development
  • Redmond, WA, USA
  • DOE
  • Hourly
  • Full Time

Yes


Job Title:                     Business Development Administrative Assistant
Department:                Business Development
Reports To:                 Sr. Business Development Administrative Manager          

                                        

OVERVIEW:

We provide advanced photonics solutions and other specialty technology for US and international Special Operations Forces and Combat Arms elements that are forward in the fight.

B.E. Meyers & Co., Inc. is an ISO 9001:2008-certified developer, manufacturer, and systems integrator of optoelectronic and related products used in defense and law enforcement applications. The company's core competencies include turnkey laser targeting and illumination systems, night-vision devices, long range surveillance, and other integrated laser systems. We are proud of our reputation as a technology leader in delivering solutions that are proven to meet the demanding performance requirements of extreme environments and combat conditions. Since our origin in 1974, we have been dedicated to providing the highest quality of products, services and support to our customers. B.E. Meyers is a privately-owned and operated small business located in Redmond, WA.

SUMMARY:  

This position is responsible for a variety of assigned administrative and customer service Business Development (BD) and authorized support activities.  Supports the BD Department by interfacing with internal and external customers and providing information on products and services, bids, and quotes to customers. Processes orders, returns, RMAs and loan requests, prepares reports, and handles information requests.  May also support some Marketing tasks as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

  • Performs responsibilities in accordance with the established Quote & Order Entry, Returns, Loans and Customer Satisfaction ISO processes.
  • Routinely checks websites for RFP opportunities such as FBO, DLA, and Natolog.
  • Processes approved quotes, orders, loans, and returns by working closely with responsible BD leads, Regulatory Affairs, and customers.
  • Coordinates with other departments and handles all order related activities to ensure shipments are delivered on time.  
  • Manages customer returns by issuing RMAs and working with the Repair Team and customers for an acceptable turnaround of equipment repairs.
  • Supports customer bailments and loans documentation, shipping and monitoring as well as internal equipment loans for demos, trips and training.
  • Responds to and reports on internal and external customer requests and equipment complaints in a timely manner.
  • Prepares correct documentation related to receipt and shipment of goods such as COC, COO, and import and export forms.
  • Prepares periodic and ad hoc reports as well as completes documentation required by customers.
  • Maintains up-to-date records such as NSN lists, price sheets and process-related records as directed
  • Keeps up to date on products, product classification, contract language, ITAR compliance and export regulations.
  • Supports Proposal Writing and the submission process as directed by the Director of Business Development.
  • May act as back-up for front desk/receptionist.
  • Cross trains in other customer service functions to back up other employees in the department.
  • Supports marketing as needed.
  • Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
None.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's Degree (B.A.) from four year college or university, or one to two years of demonstrated related experience and/or training; or equivalent combination of education and experience. Familiarity with ERP and business software systems such as Syspro, CRM, Unipoint, Asset Management.
LANGUAGE SKILLS
Must be an effective communicator with strong verbal and writing skills, with the ability to read, analyze, and interpret technical journals, financial reports, proposals, and legal documents. Ability to respond to common inquires or complaints from customers, regulatory agencies, or members of the business community.  Ability to effectively propose and present accurate information to top management.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to define problems, collects data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
COMPUTER SKILLS
  • Microsoft Office Suite - Excel, Word, Outlook and PowerPoint.
  • Adobe Acrobat 10.0
PHYSICAL DEMANDS 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires the incumbent to climb or balance occasionally and frequently requires standing, walking, sitting and reaching with hands and arms.  Using hands to finger, handle or feel and talking and hearing are required regularly.  This position requires the utilization of a PC; the employee may occasionally lift up to 25 pounds.  Specific vision abilities required by this job are close and distance vision, depth perception and the ability to adjust focus.
Specific vision abilities required by this job are close, distance, color and peripheral vision, depth perception and the ability to adjust focus.
WORK ENVIRONMENT 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate in an office environment. (Examples: business office with computers and/or computer printers, light traffic)

 This position may require use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

 B.E. Meyers & Co., Inc. is an Equal Opportunity Employer

 

B.E. Meyers & Co., Inc.
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